الكويت
الأردن
الإمارات العربية المتحدة
البحرين
السعودية
عمان
قطر
وصف الوظيفه
الوصف الوظيفي Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targets المهارات Previous experience in a customer support role Proficient in Microsoft Excel Excellent English and Arabic Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degree
العنوان
وصف الوظيفه
-
المسمي الوظيفي
Call Center Agent
-
الخبره
1 main.Years
-
دوام العمل
Time is not specified
-
المؤهل
university
-
النوع
both
-
الراتب المقترح
$ - $ Salary is not specified