الكويت
الأردن
الإمارات العربية المتحدة
البحرين
السعودية
عمان
قطر
وصف الوظيفه
الوصف الوظيفي Attend and manage formal calls and provide accurate and concise information without any delay. Provide accurate information to the caller, catering to all the necessary inquiries. Explain all the essential details of the organization's products and services to captivate the customer's attention. Build sustainable relationships and engage customers by taking the extra mile. Keep records of all conversations in our call center database in a comprehensible way. Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time. Track record of over-achieving quota المهارات Prior exposure to working in a call center or customer service support profile. Strong phone and verbal communication skills. Showing high efficiency along with handling several tasks in the daily routine. Good computer skills. Good command of effective negotiations with a knack for explaining all the benefits of a product or service. Exhibiting the eagerness to innovate and enhance the existing work output by working on constructive feedback. Ability to multi-task, set priorities and manage time effectively High school degree Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Previous experience in a customer support role
العنوان
وصف الوظيفه
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المسمي الوظيفي
Call Center Agent
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الخبره
3 main.Years
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دوام العمل
Time is not specified
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المؤهل
university
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النوع
both
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الراتب المقترح
$ - $ Salary is not specified